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Ask us any questions, or get in touch to learn more about us and how can we help you and your business.

  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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Promotex is here to help you build and expand your business. Satisfy your entrepreneurial spirit and provide you with the tools you need succeed. Partner with us today.

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Promotex Company Inc is a registered ISO of the following Banks: Wells Fargo Bank, N.A., Concord, CA, Esquire Bank N.A., Jericho, NY. Designated trademarks and brands are the property of their respective owners. American Express may require separate approval. The Clover name and logo are owned by Clover Network, Inc. a wholly-owned subsidiary of First Data Corporation, and are registered or used in the U.S. and many foreign countries. Promotex Company Inc is a Registered Partner/ISO of Elavon, Inc. Georgia [a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN]

 

To contact us via chat please find us on WhatsApp at 929-388-1373 or send us an SMS at 929-294-7671
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By reaching out via SMS or whatsapp, I consent to receive customer care and technical support SMS from Promotex Company Inc. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. 

 

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